許多人入住飯店之後，才發現房間有各式各樣的問題，像是環境髒亂、冷氣有霉味、網路沒訊號、沒有熱水...等等，如果發現這些問題，該如何跟櫃台人員（desk clerk）反映呢？

今天就跟希平方一起看看住房時若遇到問題，能夠如何表達吧！

整潔問題

●環境髒亂

Could you send someone up to clean the room? It looks like it hasn't been cleaned.
可以派人過來打掃房間嗎？房間看起來跟沒掃過一樣。

●房間有菸味

We asked for a non-smoking room, but when we walked in, it smelled like cigarette smoke everywhere.
我們要求一間非吸菸房，但我們走進去時到處都是菸味。

●冷氣有霉味

The musty smell coming from the air conditioner is too strong. Do you have another room available?
冷氣的霉味很重。你們有其他房間嗎？

設備問題

●網路沒訊號

Do you have an Ethernet cable? The Wi-Fi signal is weak in my room, and I can't access the Internet.
你們有網路線嗎？我房間的無線網路訊號很弱，我連不上網路。

●插座壞掉

There's a problem with the socket in my room. Could you come and check for me?
我房間的插座有點問題。能過來幫我看看嗎？

若是忘記帶轉接頭或充電器，也可以跟飯店要求：

Could I borrow an adapter and charger?
我可以借用轉接插頭和充電器嗎？

●沒有熱水

Is there something wrong with the water heater? There's no hot water in the bathroom.
熱水器有問題嗎？浴室裡沒有熱水。

房間缺東少西

●沒有盥洗用品

Why aren't there any toiletries in the bathroom?
為什麼浴室裡沒有盥洗用品？

這裡的 toiletries 是「盥洗用品」的總稱。另外，也可以特別指出來缺少什麼盥洗用品：

Why isn't there shampoo or body wash in the bathroom?
為什麼浴室裡沒有洗髮乳或沐浴乳？

●迷你吧沒東西