你要做的遠超過你想的！5個實用英語協商談判用法

 

Negotiator? Me? No?! Yes! Think about it. Ever since you first tried to get your parents to buy you that ice cream you used some form of negotiation strategies and tactics. We often consider negotiation, a fundamental skill required by top executives today, but it is also paramount to success and happiness in our daily lives.

當個談判者？我嗎？怎麼可能？沒問題！想想看，從你第一次央求爸媽買支冰淇淋開始，你已經用到了一些談判策略和手段。我們常認為談判是高階主管必備的基本技能，但它對我們日常生活的成功和幸福也相當重要。

Subtle and unsubtle forms of negotiation take place constantly around us whether we're aware of them or not. Whatever kind of negotiation is taking place, one thing rings true in virtually all circumstances, you want to get your message across and get the best possible outcome.

談判的形式不論是隱晦還是直白，其實不斷發生在我們身邊，只是有時我們注意到，有時我們渾然不覺。不論談判以何種形式發生，幾乎所有狀況下都能確定的一點是，你希望能確切傳達訊息，並期待得到最好的結果。

So what are some of the considerations we should bear in mind when negotiating?

1.Always ask for what you want. Seems simple enough, but many people often avoid the first rule in fear of seeming greedy or hurting feelings. But, why waste time pursuing something you don't desire?

2.Listen more and speak less. Find out what the other party is looking for and when you do speak, ask lots of questions. The more you understand their position the more bargaining chips you'll have.

3.Tit-for-Tat. You have to give some to get some. It can't all be one way.

4.Never negotiate with someone who isn't the decision maker. It's a waste of your time and energy.

5.Walk away. Don't be afraid to walk away if it's just not going to be what you want.

所以，談判時，有哪些考慮的因素我們該謹記在心？

1.想要什麼，就要求什麼。這似乎很簡單，不過許多人一開始常常會害怕看起來太貪婪或傷害別人感情，沒有遵照這條首要規則。只是，為何要浪費時間來追求你不想要的？

2.多聽，少說。找出另一方想要什麼。還有，輪到你說話時，記得多發問。對他們的立場愈了解，你就會有更多的談判籌碼。

3.投桃報李的策略。有捨才有得，不可能全部是單向的。

4.永遠不要和非決策者談判。這只會浪費你的時間和精力。

5.昂首闊步地離開。如果談判結果不如你意，勇敢結束談判吧。

Useful Negotiating Phrases 有用的談判短語

Agreeing 同意

●I agree with you regarding that point. 
我同意你說的這一點。

●I think we can agree that... 
我認為我們可以同意……

Objecting 反對

●I understand where you're coming from; but... 
我知道你的出發點，但……

●I'm sorry but I had something different in mind. 
抱歉，我有不同想法。

Reassuring 確認

●I can assure you/promise you that... 
我可以向你保證／我可以承諾你……

●I have no doubts we will... 
我深信我們會……

Giving a hint 暗示

●My main concern/worry is... 
我最在意／最擔心的一點是……

●I'm willing to (accept/do/take/etc)...if... 
如果……，我就願意接受／做／採取／其他……

Clarifying 澄清

●I'm sorry, what exactly do you mean by...? 
我很抱歉，你剛說的……是什麼意思？

●I'm afraid I don't really understand your point. 
我恐怕不太明白你的重點。

Identifying obstacles 釐清顧慮

●My main concern is... 
我最在意的是……

●The main thing that concerns/bothers me is... 
我最在意／最困擾的事是……

Language Corner

1.fundamental (adj):

Very important/ a key part （基礎的）

Achieving the new sales targets was fundamental for the company's success.

2.paramount (adj):

Most important/ the first priority （最重要的）